Send confirmations, reminders, and follow-ups automatically over SMS.
Booking confirmation
SMS · Immediately after booking
Variables: {customer} {service} {date} {time} {business}
Preview
Hi Alex! Your Women's Cut & Style at Lumière Hair Studio is confirmed for Tue, Jun 9 at 3:00 PM. Reply STOP to opt out.
24-hour reminder
SMS · 1 day before the appointment
Variables: {customer} {service} {date} {time} {business}
Preview
Reminder: Alex, you have Women's Cut & Style tomorrow at 3:00 PM with Lumière Hair Studio. Reply C to confirm or R to reschedule.
2-hour reminder
SMS · 2 hours before the appointment
Variables: {customer} {service} {date} {time} {business}
Preview
See you soon, Alex! Your Women's Cut & Style is at 3:00 PM today. Free parking on Congress.
Post-visit follow-up
SMS · 3 hours after the visit
Variables: {customer} {service} {date} {time} {business}
Preview
Thanks for visiting Lumière Hair Studio, Alex! How did we do? Leave a quick review: Lumière Hair Studio
No-show win-back
SMS · 1 day after a missed visit
Variables: {customer} {service} {date} {time} {business}
Preview
We missed you, Alex! Want to rebook your Women's Cut & Style? Tap here and we'll get you in.
Birthday offer
SMS · On the client's birthday
Variables: {customer} {service} {date} {time} {business}
Preview
Happy birthday, Alex! Enjoy 15% off any service this month at Lumière Hair Studio.
Jordan Lee · 24-hour reminder
Reminder: Jordan, you have Women's Cut & Style tomorrow at 9:00 AM…
Yesterday, 9:00 AM
Priya Shah · Booking confirmation
Hi Priya! Your Full Balayage at Lumière Hair Studio is confirmed…
Jun 5, 2:14 PM
Dana Kim · 2-hour reminder
See you soon, Dana! Your Men's Cut is at 3:00 PM today…
Today, 1:00 PM
Erin Moore · Post-visit follow-up
Thanks for visiting Lumière Hair Studio, Erin! How did we do?…
Today, 1:15 PM
Demo: texts are simulated. Connect a Twilio account to send real SMS to your clients automatically.