Policy
Cancellation & Refund Policy
Last updated: June 29, 2026
Thronos supports both customer bookings and business subscriptions. The right cancellation path depends on what was purchased and who provided the service.
Customer Appointments
Appointment cancellations, deposits, no-show fees, refunds, and rescheduling rules are set by the business that provides the service. Check the business page or contact the provider directly before booking.
Thronos Business Plans
Business subscriptions can be changed or cancelled according to the active plan terms. Billing changes may take effect immediately or at the next billing period depending on the plan and payment provider.
Refund Requests
For marketplace appointment payments, contact the business first. For Thronos subscription billing or platform charges, contact billing support with the invoice number and account email.
Demo And Test Data
Demo bookings, demo payments, and demo subscription actions are fictional and do not create real charges, refunds, or service obligations.
Billing support
Email billing@thronos.ca for platform billing questions.